Yes, all bed linen, bath towels, hand towels and bath mats are provided but please bring your own beach towels. Tea towels are also provided.
Are all bills included?
Yes, including Wi-Fi.
Do you accept pets?
Dogs are welcome in Figgy Cottage, by prior arrangement, and subject to your signing a doggy contract. One small to medium sized dog is welcome in Terrazzo. A surcharge of Â£15 will be made per dog.
What kitchen facilities are there?
Terrazzo has an oven, hob, fridge with small freezer compartment, a washing machine/tumble dryer, dishwasher and microwave. The cottage has an oven, hob, fridge with small freezer compartment and a microwave.
Do you provide a cot and high chair?
We have a travel cot which we provide on a first come, first served basis (please enquire as to availability). Should you require a high chair or other items there is a local company (firstname.lastname@example.org) from which you can rent equipment.
Where are the parking spaces?
The parking space for Terrazzo and Figgy Cottage is at the back of what used to be the long garden of 22 The Terrace.
22 st ives is ideal if you are coming by rail as it is a short walk up from the railway station (which is at Porthminster Beach).
Can we smoke in any of the properties?
No, smoking is not allowed anywhere inside the building.
Do you provide a hairdryer?
Yes, each property has a hairdryer.
Where is the nearest supermarket?
There is a medium sized Tesco as you come in to St Ives from Carbis Bay. There is also a Co-Op in St Ives just a short walk from 22 The Terrace. A Marks and Spencer (which has a food department) is located at the Hayle roundabout on the A30 as you approach St Ives. You can also use Tesco's delivery service. 22 The Terrace's postcode is TR26 2BP. Please note: for a Tesco delivery please ensure it is booked to be delivered after 4pm when you are there to receive it.
Is there any outside space?
Figgy Cottage has a private courtyard and garden for sole use. Terrazzo has no garden but there is a cobbled area with a bench just outside the front door for your morning coffee. But the beach is just a couple of minutes' walk away!
Can we check-in before 4pm?
No, we need a long time to clean and we need the parking spaces and properties completely clear between 10am and 4pm.
Do we need to check out by 10am?
Yes â€“ see above â€“ departure from both the properties and the parking spaces is strictly by 10 am.
How do I make a booking?
Please email or telephone first to check availability. We will then email you a booking form to print off and return or you can scan it and send it back to us by email. A deposit of 25% or Â£100 (whichever is the greater) is payable to secure a booking or if your holiday commencement date is within 8 weeks of your booking then the full payment is required.
We accept payment by cheque, Paypal or credit/debit card. Please note there will be a 2% surcharge for payments made via Paypal or credit/debit card.
When is the balance for my holiday due?
The balance is due 8 weeks before your holiday commencement date.
Do you email all correspondence?
Yes, but if you would like written confirmation please ask.
How long do you hold a booking for once the booking form has been sent out?
The booking is usually held for 3 days. Occasionally if a week is in high demand or the booking is for a last minute holiday I will hold it for a shorter period such as 48 hours but I will let you know if that's the case. After that if no deposit has been received the booking will be deemed cancelled.
What if I need to cancel my holiday?
Please read our terms and conditions for our cancellation policy. We always recommend that you take out holiday cancellation insurance.
How do we contact you if there is a problem or emergency?
The number to ring will be in the information folder inside each property.
What is your correspondence address?
The name and address to send all correspondence to including the booking form is Caitlin Thomas, 18 Gyllyngvase Terrace, Falmouth, TR11 4DL.
What is the actual address of 22 st ives?
It is 22 The Terrace, St Ives, Cornwall, TR26 2BP.
Short breaks available October to April.
Four days (Mon-Fri) or 3 days (Fri-Mon) at 70% of weekly tariff. Contact us for more info.